Privacy Policy

This Privacy Policy describes how AUREVA BOTANICS INDIA PVT LTD (“Aureva Botanics”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aurevabotanics.com (the “Site”).

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information: browser type, IP address, time zone, cookie data, search terms, and how you interact with the Site.
• Order Information: name, billing address, shipping address, payment information (including UPI IDs or card payment tokens handled securely by licensed gateways), email address, and phone number.
• Customer Support Information: inquiries sent via email, WhatsApp, or our web forms.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes offering grain-powered skincare products for sale, processing payments, shipping and fulfillment of your orders, and keeping you up to date on new formulations, Vedic ritual guides, and exclusive offers.

3. Sharing Personal Information

We share your personal information with trusted service providers to help us provide our services and fulfill our contracts with you (e.g., courier partners such as Blue Dart and Delhivery Express for doorstep shipment delivery).

4. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at aurevabotanics@gmail.com or by phone/WhatsApp at +91 98711 32336.